Infineon’s quality management system is set up in “Three Lines of Defense”.

  • The core is formed by the QMS, and its business processes which are defined according to rules of the business process management.
  • The QMS is documented according to Infineon´s documentation process reviewed by the internal audit process and continuously improved as required.
  • Internal audits verify the effectiveness of the QMS and hereby form the 2nd line.
  • By use of certification audits (the 3rd Line of Defense) we validate the QMS and its controls and ensure conformance to committed standards and internal / external requirements.
Certificates audit
Certificates audit
Certificates audit

Quality is an investment, not a cost. This applies to our customers as well as to us. A well-established quality management system (QMS) allows us to systematically control all quality-related processes and thus to ensure the right quality of our products and services. Based on this foundation, we are able to make the most of our know-how and create value for our customers. Trustful and honest collaboration allows us to translate feedback into improvement and thereby achieve the highest level of customer satisfaction.

The main characteristics of our QMS:

  • Clearly defined management structures, adherent processes and strategic initiatives
  • Leadership for quality as part of the Infineon strategy
  • Top-down flow of strategy definition and target deployment
  • Bottom-up flow of target achievement and reporting
  • Proactive measures to continuously keep quality awareness on a high level

As a basic prerequisite, a quality culture is established in the whole organization. Quality is a part of every employee’s responsibility and is anchored in the quality policy of Infineon.

The quality management (QM) is described in the quality manual and covers all the requirements and topics from ISO 9001:2015 and IATF 16949:2016 as well as all the customer specific and internal requirements.

Infineon fulfills international quality management standards such as ISO 9001 and IATF 16949 (automotive).

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