• The mindset working towards “zero defect” is firmly established within the whole organization. Dedicated quality principles give additional guidance to our employees. The overarching aspiration of these principles is to always keep our commitments: it is our highest priority to deliver in compliance with the agreed functionality, reliability, time, volume and cost. Here the first prerequisite is to truly understand the customer and clearly define the requirements a product has to fulfill.
  • Keeping commitments is also a value that characterizes our internal collaboration. We continuously keep the awareness of quality on a high level with “Quality Days” at our sites around the globe. All employees act as quality advocates in their respective areas of responsibility. They are sensitive to deviations and are encouraged to always detect the underlying root cause in order to find a sustainable solution.
  • Well-established processes, methods and tools together with continuous improvement programs complete the basis for the outstanding position of quality at Infineon. We follow the principle of cross-linking the quality functions in our global matrix organization. By doing so, we make sure that we have a dedicated quality interface in place wherever it helps us come even closer to “zero defect”.
  • Quality management is our enabler to ensure highest customer satisfaction by fast and competent customer services and high quality products.
  • This is only achievable thanks to all our experienced employees who live a wealthy quality culture. Focus on quality Service and quality performance are paired with problem solving excellence, customer orientation and transparent communication.

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