Basic Support Services, provided free of charge, aim to offer a generic technical help-desk to the customers for AURIX™ related topics.
This does not include design services or topics requiring substantial design or R&D effort - those are a part of HighTec Premium Services.

Technical interface and support to the customers:

24-hrs response time to the customer by email and/or phone to AURIX™ related inquiries.

• Architecture/MCU selection advice 
• Project requirements and feasibility analysis
• Documentation, SW and Tools guidance

HighTec & Infineon product synergy:

Technical help and advice on synergy of Infineon AURIX™ products, HighTec Tools and SW solutions to achieve optimal and effective results.

• Safety Multicore Development Suite for TriCore/AURIX™
• PXROS-HR  Safety Multicore Real-Time operating system for AURIX™
• Build tool qualification to comply with ISO26262 and IEC61508 requirements

Online trainings:

Introductory online trainings on various topics. Typical duration is 0.5 –2 hours.

• Infineon SafeTLib Introduction
• Functional Safety Basics
• Autosar MCAL Introduction (MC-ISAR)
• Build Tools (HighTec Toolchain)
• PXROS-HR RTOS Overview
• SO26262, IEC61508 Toolchain Qualification Kit (QKIT)
• AURIX™ Architecture Introduction
• GTM/MCS Introduction
• Infineon iLLD/SW Framework Basics
  
  

Premium consultancy model is based on a specific agreement between a customer and HighTec PDH and aims to support customer-specific design activities. HighTec EDV-Systeme offers consultancy services primarily in the following areas:

Infineon Autosar MCAL:

• MCAL configuration, review and integration in customer application framework
• Autosar Complex Driver development

Infineon SafeTLib:

• SafeTLib integration in a customer application framework
• Test framework setup and configuration

Driver development: 

• Custom driver development for AURIX™ devices 
• Custom integration of iLLD/MCAL based drivers 
• Integration of advanced SW layers, such as Bootstrap, TCP/IP stacks, files system, etc. 
• PXROS-HR RTOS driver development

System architecture and design:

• Single to multicore migration
• Multicore-based application architecture and partitioning design 
• Porting of non-OS based applications to OSbased system 
• Power PC to AURIX™ migration

HighTec Solutions: 

• Application and build frameworks based on HighTec Toolchain 
• Build Toolchain migration into HighTec Toolchain 
• Safety multicore real-time operating system design with PXROS-HR RTOS 
• ISO26262, IEC61508 Build Tool Qualification

Advanced technical trainings:

• HighTec Build Tools 
• Infineon SafeTLib Integration 
• MCAL (MC-ISAR) Integration
• PXROS-HR RTOS Technical Trainings
• Using Advanced AURIX™ Peripherals: GTM/MCS and HSM