At a glance

Looking for a new challenge? As Senior Expert SAP Service & Operation Management you will be part of an international team of SAP experts. You will work on the latest SAP technologies, leading to process improvements and accelerate the digital transformation at Infineon.

Quick info

Location Munich
Entry level Professionals / experienced
Job ID 37500
Type Full time
Contract Permanent

Job description

In your new role you will:

Manage external SAP service providers in our multi-supplier environment with regards to
  • Cooperation and Collaboration
  • Forecasting and Demand- Management
  • Service-Delivery, Quality and Performance
  • Innovation & automation
  • Scope, Contract and Value
Be responsible for stable operations of the SAP systems/solutions required for global business process execution
  • Define and ensure proper reporting, monitoring & follow-up of Operational KPIs
  • Drive continuous improvement across systems, solutions and processes
  • Contribute to processes for SAP Project support, integration & Go-live
  • Optimize & automate processes for Incident, Change & Project Management
  • Lead Task Forces and be part of Escalation Management Team 
Closely collaborate with internal stakeholders

Work in a world-wide operating team of SAP experts


As a team player, you collaborate across boundaries, appreciate the contribution of other people and make use of the resulting creative potential. You remain aware of the big picture and tackle changes actively to reach your ambitious goals.

You are best equipped for this task if you have:
  • A degree in Computer Science, Business Informatics or similar
  • At least 6 years of professional experience in Service Provider Management or operational run of SAP solutions
  • Profound experience of SAP processes or projects 
  • A good overview of the business applications landscape including a detailed knowledge of one business area in SAP (e.g. FI/CO, MM, SD)
  • Very good communication skils
  • Ability to drive initiatives to a successful end
  • Capability to lead discussions and convince team members as well as peers or managers
  • Fluent English language skills and preferably also in German

About Us

Part of your life. Part of tomorrow.

We make life easier, safer and greener – with technology that achieves more, consumes less and is accessible to everyone. Microelectronics from Infineon is the key to a better future. Efficient use of energy, environmentally-friendly mobility and security in a connected world – we solve some of the most critical challenges that our society faces while taking a conscientious approach to the use of natural resources.

The Information Technology department has become an important business advisor for Infineon, converting business requirements into great IT solutions. It is responsible for provisioning hardware and software solutions at benchmark costs for all areas within Infineon reaching from office users to research & development, to frontend and backend production around the globe. More than 1000 IT-colleagues work closely together with other business areas and external partners. They increase the efficiency of business processes offering more than just modern equipment, secure infrastructure and newest communication solutions.

*The term gender in the sense of the General Equal Treatment Act (GETA) or other national legislation refers to the biological assignment to a gender group. At Infineon we are proud to embrace (gender) diversity, including female, male and diverse.

What we offer you at Campeon

In our headquarter in Neubiberg near Munich, more than 3.300 employees are working in research & development, several central functions, IT and many more.

Find out more about our location Campeon