At a glance

Responsible for 2nd level operation and maintenance support for enterprise service bus and in-house middleware framework in manufacturing IT (factory integration)

Quick info

Location Melaka
Entry level Fresh Graduate (without work experience)
Job ID 23947
Start Jan 01, 2018
Type Full time
Contract Temporary

Job description

In your new role you will:
  • Be responsible for 2nd level operation and maintenance for Tibco RV -based enterprise service bus (ESB) platform and messaging middleware framework in global manufacturing sites
  • Perform incident and problem management, with rotational 24x7 on-call support in a global team. Support major incident management. Perform incident recovery and problem investigation/analysis
  • Support middleware framework product maintenance, perform change and release management, including test, release and deployment of product software
  • Perform platform and middleware framework setup, maintenance, patches, upgrade and availability assurance
  • Support platform and middleware framework event management and monitoring solutions
  • Provide platform and middleware framework education, customer/user training and consultancy. Create and maintain documentation


You are best equipped for this task if you have:
Minimum :
  • Bachelor's degree in Computer Science, IT or equivalent
  • Knowledge or experience of Microsoft Windows or Unix server operating system
  • Knowledge or experience of Microsoft .NET Framework and C# programming
  • Knowledge or experience of Oracle or Microsoft SQL Server RDBMS, and proficiency with SQL
  • Knowledge or experience of data networking and communications, standard messaging protocols and frameworks (E.g., TCP, UDP, message queue, SOAP, REST, FTP, web service, WCF)
  • Strong analytical and problem solving skills
  • Professional level of written and spoken English, for effective and efficient technical and non-technical communications  

Good To Have

  • 1 to 3 years of industrial experience in operating and maintaining IT middleware, platform, system or application on Microsoft Windows or Unix environment. Preferably 2 to 3 years of relevant 2nd or 3rd level support experience
  • Knowledge or experience  of enterprise service/message bus (ESB) and messaging middleware (E.g., TIBCO Rendezvous, ZeroMQ, IBM WebSphere MQ) 
  • Knowledge or experience of shell scripting 
  • Knowledge of semiconductor manufacturing processes and operations
  • Familiarity with C/C++ or Java development or programming  
  • Familiarity or knowledge about ITIL service management
  • Familiarity with project management  

About Us

Part of your life. Part of tomorrow.

We make life easier, safer and greener – with technology that achieves more, consumes less and is accessible to everyone. Microelectronics from Infineon is the key to a better future. Efficient use of energy, environmentally-friendly mobility and security in a connected world – we solve some of the most critical challenges that our society faces while taking a conscientious approach to the use of natural resources.

Infineon Technologies (Malaysia) Sdn Bhd, with its 8.000 employees, is the largest manufacturing site of Infineon. The company has established itself as a leading manufacturing site for Power Semiconductors, Logic Semiconductors, Discrete and Sensor Products. We are committed to increasing productivity, on-time delivery and providing customized solutions while maintaining the highest level of product quality. The success of Infineon Melaka is evidenced by eleven National Awards received from the Prime Minister’s Office as well as 15 corporate awards.