Are you a former known Cypress customer?

If you would like to request for Failure Analysis or have a question regarding product quality or product documentation on a Cypress product, please click here. 

For Customers of Legacy Cypress Products :

If you have a login id for Sales Force Portal, kindly login and drop your inquiry.

For General support topics:

In case of failure analysis request, product quality or product documentation contact our Technical Assistance Center (TAC).

Where will I find information on the MSL of a product?

Infineon uses the JEDEC STD-020D standard to classify all products. You will find the classification on the respective product page: Overview Product page

How do I obtain information about a product’s ESD?

You will find further ESD information here, including a contact form for getting in touch with us.

What are the best conditions for storage of Infineon products?

See our recommendations for storing our products here.

What should I do if I have a complaint?

Please contact your sales representative, who will arrange contact with the dedicated customer interface. Please also fill out the information sheet which you will find here.

General support topics?

Please use our Technical Assistance Centre or contact your Sales representative.