Quality Management

„I am working on the wheel speed sensor. This sensor collects information about wheel movements for various applications within the car." Ines Schneidereit, Quality Management
"The greatest part of my job: I attend to the sensor from the idea stages, to research & development up until the final manufacturing."
"Quality is key at Infineon, making my role an important one. I consider my responsibilities similar to that of a doctor: I analyze defective products, diagnose the cause, and thus prevent similar incidents from happening." Lim Wei Chuan, Failure Analysis

Overview: Tasks & Requirements

As a Quality Engineer, you will convince our customers with high-quality products and professional collaboration across all areas that quality touches on. Your quality promise will enable us to achieve a competitive advantage for our customers.

  • Monitoring the quality of the product you have been assigned throughout its entire life cycle – from development to qualification and series production through to its application at the customer

  • Acting as the global customer interface for all quality issues for semiconductor modules and complete system solutions

  • Conducting the physical failure analysis and working out potential failure scenarios
  • Performing accelerated life testing to ensure that the product lives up to its technical characteristics
  • Being pro-active in the organization to improve the quality of the products
  • Your communication skills and assertiveness make you a valued contact inside the company and for customers.

You have the following skills:

  • College degree in a scientific field
  • High quality awareness
  • You are assertive
  • Fluent in English

Ines Schneidereit, Quality Management in Munich

I work in the automotive area for our wheel speed sensors. These sensors collect information in the car about the rotary motion of the wheels and then provide this info to a variety of applications. As a Quality Manager I ensure the necessary reliability over the product life-cycle for the customers and the application. This means I follow the sensor from concept to development to product production.

I define and review the required qualification testing of new products or product types and assist in the cause analysis when we get failure reports back from our customers in the field. So I’m working with standards for reliability testing, statistical data analysis and with images of the physical analysis.  This involves multiple alignment meetings with my project colleagues. On the one hand, the final deliverable of my work is a product that’s been qualified and cleared for production, and on the other hand, the validation documentation for us and our customers. This documentation includes key product data, process descriptions and technical qualification results. 

My typical work day? There really isn’t one, but typically I first check the new emails, then I have 2-4 meetings or conference calls a day on topics such as 8D problem solving for a product failure, projects, risk assessments or reports to clients. In between, I prepare for these meetings, edit and create documents such as qualification concepts, qualification reports or screening and evaluation of current qualification results - depending on what stage my projects happen to be. Also, on an ad hoc basis, I clarify short-term questions from colleagues or discuss new ideas and concepts with my QM colleagues. During my lunch break I go to the canteen to eat with my colleagues and when it’s nice out, we round out our break with a walk around the Campeon Campus.

The challenge of my work lies in the complexity of the topics and issues. I work in projects, on technical issues, on methodological issues, with circuit designers, technology developers, reliability experts, with colleagues from production, logistics, sales, marketing, application engineering..., so I need a broad knowledge and understanding of all my colleagues’ different topics and issues. If there is a quality issue in a given area, then I need to be able to go in (technical) depth to assess the risk. I need to know what methods can help us to define the right steps to get to the required result. 

As a physicist, I bring technical knowledge to the table that I have deepened and methodically supplemented through my long experience at Infineon.

I’m in a position to be able to constantly look beyond my own tasks and learn a lot about a great many issues. No day passes like another, since new and unexpected topics are always popping up. I love this variety!

What are the lowlights? The role of the Quality Manager with product responsibility also involves making critical decisions and monitoring compliance of processes sometimes with quite unpleasant aspects: When making decisions in terms of quality, there’s typically conflict with my colleagues on issues such as delivery times, cost and keeping to timelines. Process compliance can also mean that I have to stop my colleagues, which is not much fun.

As a kid I was an Indiana Jones fan and dreamed of becoming an archaeologist - but then I enjoyed natural sciences so much that I studied physics. I'm not the academic type - I wanted to work on more concrete topics, so decided on Infineon. 

I started as a product engineer at our former production plant in Munich Perlach. First off, my main field was yield optimization, and I was the interface between the manufacturing and business areas. Through working on the topic of defect density engineering and through collaboration on customer audits I then came into intensive contact with Quality Management. After eight years in Manufacturing I switched to a central function and have worked as a Quality Manager in QM-relevant production topics and deviation management for our wafer and package production. Since then, I’ve worked in the ATV Sense & Control business division and approved products.